With Less Staff to Renew Driver’s Licenses, Georgia Pivots to Machines
- Driver’s license tests and renewals are getting a boost in Georgia with automated technology.
- The new tech aims to offset a 60% loss in customer service staff at DDS offices since 2018.
- Upcoming license expirations could drive up DDS customer wait times in the next few years.
In-depth state government reporting
Explaining the people and the policies behind decisions coming from your State Capitol and state agencies.
Stories that impact your life
Investigating fraud, waste, and abuse in education, healthcare, crime, infrastructure and other major areas.
Delivering fact-based, nonpartisan news and opinion from all sides of the story.
Election coverage is not for the faint-hearted. It’s often messy and loud and vicious – and that’s just around the family dinner table. Media tends to take the herd approach, focusing on candidates and the conundrums swirling around them. State Affairs has decided to break away from the (media) pack and take this year’s midterms …
One of my favorite quotes from former President Jimmy Carter is this: “The best way to enhance freedom in other lands is to demonstrate here that our democratic system is worthy of emulation.” And also this: “You can not divorce religious belief and public service. I’ve never detected any conflict between God’s will and my …
The Gist Inflation — the increasing cost of goods and services — is causing pain and busting budgets across the country, and even more so for people in Georgia. While the Feds play the long game with interest rates, recent efforts by Gov. Brian Kemp and the state to control inflation so far are low impact, …
Pecan grower Robert Dickey was out on his family farm in Musella on Saturday afternoon when he got the call: A treacherous hurricane was brewing in the Atlantic potentially headed to Georgia. As a farmer, weather changes can and often do impact the strawberries, peaches and pecans growing on his family’s 1,000-acre farm, so news …