Job Description:

The Field Supervisor (K0229351) Direct Work of Eligibility Field Team:  Provide leadership, guidance and direction to eligibility and outstation staff in work locations throughout the state.  Recruits, selects and hires staff according to civil service guidelines and personnel rules and regulations.  Establishes performance expectations with each staff member and provides regular feedback on performance.  Conducts regular team meetings.  Ensures necessary resources, including equipment and training, are available for team members.

Job Responsibilities may include but are not limited to the following:

Develops, targets and implements strategies for continuous quality improvement.  Develops and maintain knowledge of all medical assistance programs (both Family Medical programs and Elderly and Disabled Medical programs) as well as all medical benefit delivery methods such as traditional fee-for-service coverage and managed care.  Ensures timely response to customer service inquiries. Collaborates with partners from other state agencies, private organizations and advocacy agencies to educate, inform and increases awareness of the medical assistance programs.

Minimum Qualifications:

• Two years of experience determining the work/applications of an KanCare eligibility.

Education:

The minimum level of education and experience required to perform the job.

• High School, GED

Licensing & Certification: 

• Valid Driver’s License – Incumbent is required to have and maintain a valid driver’s license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.

Preferred Qualifications: 

Any additional skills, experiences, or qualifications that would be beneficial, but aren’t strictly necessary.

• Bachelor’s Degree
• Word, Excel, PowerPoint, Access
• Proofreading, editing, attention to detail
• Customer service
• Analytical skills
• Ability to apply policy
• Working knowledge of the eligibility process for Medicaid eligibility processes
• Experience with working with staff remotely and solving problems independently

About the Position: 

• Who can apply: Anyone (External)
• Classified/Unclassified Service: Unclassified
• Full-Time/Part-Time: Full-Time
• Regular/Temporary: Regular
• Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
• Eligible to Receive Benefits: Yes
• Veterans’ Preference Eligible: Yes

Employment Benefits:

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Fitness Centers in select locations
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs

How to Apply:

Specific instructions for applying, which might include submitting a resume, cover letter, list of references, or completing an online application.

• Please include the Job ID number (209952) when emailing.

Job Application Process:  Only applications submitted within our State of Kansas Careers Portal will be considered.

• First Sign in or register as a New User at https://admin.ks.gov/offices/personnel-services/jobs
• Complete or update your contact information on the State of Kansas Careers Portal > My Contact Information page. *This information is included on all your job applications.
• Upload required documents listed for each specific job posting.
• Start your draft job application, upload other required documents, and Submit when it is complete.
  • Manage your draft and submitted applications on the Careers> My Job Applications page.
• Check your email and My Job Notifications for written communications from the Recruiter.
  • Email – sent to the Preferred email on the My Contact Information page
  • Notifications – view the Careers> My Job Notifications page

Contact Information:

[email protected]

Salary Range

$ $23.31 to $25.68