DHCF Testing Manager (205813)

Job Description:

The Department of Health Care Finance (DHCF) has a DHCF Testing Manager position (K0235355) Kansas Eligibility Enforcement System (KEES)/Kansas Modular Medicaid System (KMMS) area located in Topeka.

This position manages the work assignments of the Unit to focus on User Acceptance Testing, User Acceptance Regression Testing, and End to End Testing. Coordinate with implementation and operations teams for all DHCF systems requiring testing due to updates, new functionality, or new components to understand the release content, timelines, and testing requirements. Create and manage work plans for testing activities that support system release plans.  Create staff resource plans to support the testing activities and the timing in which they need to be accomplished. Establish productivity targets for the staff and measure performance against those targets. Oversee the creation of job aids for testing associates and ensure they are trained to use the various testing tools. Testing associates are also to be cross trained to support testing needs across systems.  Track the progress and reassign resources or adjust the testing scope depending on the status of the testing results and analysis of the primary driving factors of the project. Manage the breadth and scope of testing based on complexity of the functionality and degree of change. Create a standard testing practice for the team that can be adjusted based on the type of project (agile versus waterfall) and preferred vendor tools.

Job Responsibilities may include but are not limited to the following:

Direct the planning and/or coordination of testing activities. Work in close collaboration with the external contractors responsible for the External Quality Review of testing activities to ensure all identified gaps are addressed. Ensure all DHCF testing tasks are accounted for in the project plan and reported on in project status for each system. A repository of test scripts executed for each testing effort should be kept, along with all relevant execution results from each testing cycle. Status reporting providing information on scheduled dates, expected effort and progress to date, along with any issues and risks, should be produced for each testing cycle. Review testing and management reports from vendors to inform the agency’s leadership and external agencies on the status of the testing and quality of the system work overall. Conduct high level analysis and assessments to define information technology risks pertaining to the delivery of valid system testing results. Focus is on the successful completion of relevant testing tasks prior to implementation of system enhancements and/or modifications. Oversee the creation and maintenance of tools for tracking the outcome of the test cases and defects; report the status, decision, and changes to the testing plan; Escalate to the Agency’s leadership issues that cannot be resolved at a lower level or may surface at a higher level; communicate in a timely manner information, problems, and status reports to the Leadership. Coordinate and oversee testing reporting requirements from each contractor involved in the projects to ensure accurate and comprehensive information is included in Status reports.

Direct and oversee the work of the two supervisors to ensure the testing plan is followed. Provide coaching and mentoring to staff and provide guidance on best practices for the team to follow to improve the efficiency and effectiveness of testing.

Minimum Qualifications:

• Two years of experience in system testing and testing methodology and/or implementation/deployment of a program.

Education:

• High School, GED

Licensing & Certification:

• Valid Driver’s License – Incumbent is required to have and maintain a valid driver’s license when operating a state vehicle, a private vehicle, or a rental vehicle for the benefit of the State.

Preferred Qualifications:

Any additional skills, experiences, or qualifications that would be beneficial, but aren’t strictly necessary.

• Bachelor’s Degree in any field.
• Word, Excel, PowerPoint, Access
• Proofreading, editing, attention to detail.
• Authoring test scripts
• Experience developing a test plan and timeline.
• Cross functional communication
• Decision making
• Test execution
• Planning, tracking, and monitoring.
• Microsoft Project / Testing Tools
• Project and testing methodologies
• Supervisory experience
• Status reporting

About the Position:

• Who can apply: Anyone (External)
• Classified/Unclassified Service: Unclassified
• Full-Time/Part-Time: Full-Time
• Regular/Temporary: Regular
• Work Schedule: Monday-Friday, 8am-5pm (Flexible schedules available)
• Eligible to Receive Benefits: Yes
• Veterans’ Preference Eligible: Yes

Employment Benefits:

• Comprehensive medical, mental, dental, vision, and additional coverage
• Sick & Vacation leave
• Work-Life Balance programs: parental leave, military leave, jury leave, funeral leave
• Paid State Holidays (designated by the Governor annually)
• Fitness Centers in select locations
• Employee discounts with the STAR Program
• Retirement and deferred compensation programs

How to Apply:

Specific instructions for applying, which might include submitting a resume, cover letter, list of references, or completing an online application.

• Please include the Job ID number when emailing.

Job Application Process:  Only applications submitted within our State of Kansas Careers Portal will be considered.

• First Sign in or register as a New User at https://admin.ks.gov/offices/personnel-services/jobs
• Complete or update your contact information on the State of Kansas Careers Portal > My Contact Information page. *This information is included on all your job applications.
• Upload required documents listed for each specific job posting.
• Start your draft job application, upload other required documents, and submit when it is complete.

–  Manage your draft and submitted applications on the Careers> My Job Applications page.

• Check your email and My Job Notifications for written communications from the Recruiter.

–  Email – sent to the Preferred email on the My Contact Information page.

–  Notifications – view the Careers> My Job Notifications page.

Helpful Resources at jobs.ks.gov: “How to Apply for a Job – Instructions” and “How to Search for a Job – Instructions.”

Contact Information:

[email protected]

Salary Range

$ $25.68 to $30.50