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Manager, Government Affairs

  • Spectrum
  • Indianapolis (Full-Time)

Posted: Nov 17, 2023


Job Description:

Charter Communications is a leading broadband connectivity company and cable operator serving more than 32 million customers in 41 states. Through its Spectrum brand, the company offers a full range of state-of-the-art residential and business services, including Spectrum Internet®, TV, Mobile and Voice. Charter’s commitment to serving customers and exceeding their expectations is the bedrock of its business strategy and the philosophy that guides its over 101,000 employees.

Charter’s State Government Affairs team is tasked with achieving the company’s franchising, legislative and regulatory goals on a state and local level. They are seeking a bright, determined, and committed Manager of Government Affairs to join the team to assist in driving Charter’s policy priorities.

As a Manager of Government Affairs, you will play a pivotal role in shaping our company’s future. Reporting to the Director, State Government Affairs, you will drive the development and execution of strategic government affairs strategies in (region). Your responsibilities will encompass representing our company before state and local governments, engaging in franchising and procurement activities, fostering community relationships, and orchestrating events to achieve our overarching objectives. Your expertise will be instrumental in advancing our company’s interests and making a lasting impact.


  • Contributing to and supporting Charter’s government affairs and public policy strategies and tactics in Charter’s Indiana service areas.
  • Developing, building, and expanding relationships with public officials and other influential policy makers, primarily at the local and state level.
  • Collaborating with Supervisor, peers, and consultants to develop and grow grassroots and third-party support for the benefit of the company and its interests.
  • Representing the company before external constituencies, including elected officials and other state and local government agencies, commissions, and authorities, and organizing and representing the company at community events and other external functions.
  • Drafting, analyzing, and/or presenting franchise/contract language, amendments, and testimony as necessary and performing legislative and regulatory advocacy.
  • Interacting with local and county governments on permitting, right-of-way, and other local concerns.
  • Reviewing, interpreting, and communicating terms and conditions of franchises, franchise-related agreements, and other contracts for implementation to ensure compliance with legal and regulatory obligations.
  • Responding to and monitoring the resolution of escalated complaints from local, state, or federal government authorities.
  • Handling franchise renewal and franchise transfer efforts for assigned franchises consistent with the strategies and policies of the company.
  • Preparing franchise renewal applications and supporting data for renewal negotiations, developing renewal strategy, and participating in franchise renewal negotiations with municipalities.
  • Identifying government-related business opportunities and facilitating discussions with the business to assist in developing responses for government procurement.
  • Performing other duties/responsibilities as required

The State Government Affairs team is responsible for educating local and state officials about Charter’s policy positions and advocating for laws, regulations and ordinances that advance the company’s business priorities. As a member of the state team, you will work closely with internal and external stakeholders to ensure Charter’s interests and the interests of Charter’s customers are well represented in state and local policies.


Required Qualifications

  • The ability to read, write, speak and understand English
  • Bachelor’s degree or equivalent experience
  • Communicate orally and in writing in a clear and straightforward manner
  • Make public presentations to councils, agencies or non-profits
  • Handle multiple projects and tasks
  • Make decisions and solve problems while working under pressure
  • Analyze, and interpret contracts, franchises and legal documents
  • Use personal computer and software applications (i.e. word processing, spreadsheet, presentations, etc.)
  • Work independently, but also collaborate effectively with colleagues, peers and other internal and external constituencies
  • Exercise independent judgment and discretion in matters of significance and operate with integrity and within company values; maintain high standards for ethical practice
  • Have knowledge of cable, telecommunications and broadband products, services and regulation preferred

Preferred Qualifications:

  • Background in law, government or public policy preferred

Working Conditions:

  • Normal office conditions
  • Frequent travel required
  • Able to work nights and weekends, variable schedule(s) as necessary